On February 18, 2022, Gov. Andy Beshear and the Kentucky State Police (KSP) announced that twelve telecommunicators, representing seven posts across the commonwealth, have graduated from the KSP Telecommunications Academy.
The graduates of Class 19 received 160 hours of instruction over four weeks. Major training areas include legal liability, limits of telecommunicator authority, telecommunicator’s role in public safety, interpersonal communications, customer service, combating stress, ethics and confidentiality, responder safety, basic fire dispatch, state emergency operation plans, criminal justice information systems, cardiopulmonary resuscitation, first aid training, emergency medical dispatch and special needs callers.
During the academy, graduates were required to successfully process scripted calls for service and demonstrate proficiency in obtaining pertinent information, dispatching responders, providing emergency medical dispatch if needed, and correctly documenting information from the call for assistance. The training concluded with a computer simulation system that simulates their work environment in the radio room.
“Telecommunicators at state police posts provide a link and a lifeline for the public to vital emergency services,” said KSP Telecomunications Training Instructor Jason Long. “They are the unseen, but often heard, first responders to any incident and provide lifesaving information at a moment’s notice.”
The Post 16 graduate of the 19th KSP Telecommunications Academy included:
Payeton Fish, of Union County. Fish is a graduate of Union County High School.
To apply for a telecommunicator position with KSP, contact the KSP post nearest to you for more information.
